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Returns
Returns & Exchange Policy
We want you to be satisfied with your purchase!
Easy 30-Day Return Policy
Liza Glore Designes offers a generous return/exchange policy for our Perform Skatewear ready-to-wear dresses.
You may cancel your order at any time before we ship the product or within 30 days of accepting delivery. Where you cancel your order before we have ship the product, you will qualify for credit or a full refund payable in accordance with our Refund Policy.
If you wish to cancel your order after delivery of the product, please contact us within 30 days from the date of delivery via our online “Contact Us” Form or email us at liza@lizagloredesigns.com with the word “Cancellation” in the subject line.
Once we receive your cancellation request, we will contact you. If the product has already been shipped by the Company, you will be required to return the product to us within 30 days from the date of delivery. Please do not return the product before receiving a confirmation email from the Company. We are unable to offer refunds for any unapproved returns or any cancellation requests received after the 30-day period has lapsed.
All returns must be shipped back to our returns address as provided in the confirmation email.
To qualify for a refund, the returned product must satisfy all the following requirements:
- The product must be unworn, unwashed, with original retail tag attached to it and in a resaleable condition,
- Return shipment must be securely packaged to avoid any damage to the product during return shipping,
- The return shipment must clearly state the order number
Please note, we reserve the right to refuse or reduce the refund amount for any returns that do not satisfy the abovementioned requirements.
Returns and Exchange Policy does not apply to Custom Orders